{"id":1929,"date":"2025-06-25T13:23:59","date_gmt":"2025-06-25T11:23:59","guid":{"rendered":"https:\/\/www.picosoutdoor.com\/?page_id=1929"},"modified":"2026-10-30T21:24:18","modified_gmt":"2026-10-30T20:24:18","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.picosoutdoor.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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GATHERED<\/b><\/i><\/span><\/span><\/p>\n

On the one hand, the person contracting the service (hereinafter THE LESSEE).<\/span><\/span><\/strong><\/p>\n

On the other hand, Mr. RUB\u00c9N CUESTA VALPAR\u00cdS, of legal age, with NIF 10.878.875-J, Spanish nationality, resident of Bobia de Arriba (Asturias) with address at La Terraza de On\u00eds s\/n, telephone number 625076789 and email address <\/span><\/span>info@picosoutdoor.com<\/span><\/span><\/a><\/u><\/span>, with the commercial name Picos Outdoor (hereinafter THE LESSOR).<\/span><\/span><\/strong><\/p>\n

By accepting these Terms and Conditions, THE LESSEE expresses the need to hire the professional services of a mid-mountain sports technician, and therefore both parties enter into this contract for the leasing of services and<\/span><\/span><\/strong><\/p>\n

EXPOSE<\/i><\/span><\/span><\/strong><\/p>\n

That all parties recognize the sufficient legal capacity to enter into this contract and agree to accept it as a signature, which must be governed by the following:<\/span><\/span><\/strong><\/p>\n

TERMS AND CONDITIONS<\/i><\/span><\/span><\/strong><\/p>\n

FIRST \u2013 OBJECT<\/u><\/span><\/span><\/strong><\/p>\n

The contract is executed under a service leasing arrangement, strictly adhering to the civil law rules governing such contracts.<\/span><\/span><\/strong><\/p>\n

The purpose of the contract is to provide a mountain guide for one person, starting and ending on the dates offered by Picos Outdoor and chosen by the lessee. However, the contract may be extended once executed, if both parties agree, under the conditions established in the extension, which may vary from these. In this case, the agreed modifications will be noted in the extension. The activity to be carried out will be the one selected by the lessee.<\/span><\/span><\/strong><\/p>\n

The activity to be carried out takes place in a natural environment, not controlled by humans, and involves risks that cannot be completely controlled by the Mountain Guide leading the activity, nor by the LESSOR. Therefore, the client and their group agree to listen to and follow the Guide's instructions carefully, as well as to handle the specific equipment and perform the relevant maneuvers according to their instructions, especially regarding safety. Otherwise, the Guide may cancel the activity without the right to a refund of the amount paid by the client.<\/span><\/span><\/strong><\/p>\n

SECOND \u2013 EXECUTION OF THE CONTRACT<\/u><\/span><\/span><\/strong><\/p>\n

The LESSOR will carry out the guide services to the best of his knowledge and understanding, his knowledge of the subject matter, his qualities and expertise.<\/span><\/span><\/strong><\/p>\n

However, the LESSOR possesses the required training and qualifications to provide the contracted service, as stipulated in Article 8 of Decree 111\/2014 of November 26, 2014, of the Government of the Principality of Asturias, which approves the Regulations for Active Tourism Companies. The LESSOR holds the qualification of Medium Mountain Sports Technician and AEGM and UIMLA accreditations, as well as authorization to operate as an Active Tourism Company (PICOS OUTDOOR) and is duly registered in the Register of Active Tourism Companies under number TA-245-AS. Furthermore, for tailor-made package tours, the LESSOR is authorized to operate as a Wholesale-Retail Online Travel Agency (PICOS OUTDOOR MOUNTAIN GUIDES). <\/span><\/span><\/strong>and the relevant registration in the Register of Tourism Companies and Activities of the Government of the Principality of Asturias, with the signature AV.401.AS.<\/span><\/p>\n

The provision of services may be subcontracted to third parties, in whole or in part, provided that the professionals to whom the service is subcontracted have the training and qualifications required by Active Tourism Decree 111\/2014, of November 26, of the Government of the Principality of Asturias.<\/span><\/span><\/strong><\/p>\n

The activity will be led by a qualified guide and will be carried out within the limits of their professional competence. The guide directs the activity and must abide by their decisions at all times during the activity.<\/span><\/span><\/strong><\/p>\n

Tailor-made package holidays are governed by Royal Decree-Law 23\/2018 of 21 December, which transposes Directive (EU) 2015\/2302. Tailor-made and personalized trips that combine at least two types of travel services are subject to the same regulations as standard package holidays.<\/span><\/span><\/strong><\/p>\n

The combination of travel services offered to you constitutes a package tour as defined in the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1\/2007 of November 16. Therefore, you will enjoy all the rights applicable to package tours under EU law. PICOS OUTDOOR will be fully responsible for the proper execution of the package tour as a whole. Furthermore, as required by law, PICOS OUTDOOR is covered by a guarantee to reimburse your payments made and, if transportation is included in the tour, to ensure your repatriation in the event of insolvency.<\/span><\/span><\/strong><\/p>\n

Los viajes a medida \u2014en los que el itinerario se dise\u00f1a seg\u00fan las preferencias del cliente\u2014 constituyen un viaje combinado cuando incluyen al menos dos tipos de servicios de viaje y quedan sujetos al mismo r\u00e9gimen del RDL 23\/2018. El precio orientativo comunicado durante la fase de dise\u00f1o del itinerario no es vinculante hasta que ambas partes confirmen por escrito y bajo firma de un contrato el programa definitivo y el cliente abone la se\u00f1al de reserva. A partir de ese momento, el precio tiene car\u00e1cter contractual y solo puede modificarse en los supuestos previstos y acordados por ambas partes.<\/b><\/span><\/span><\/p>\n

Main rights under the TRLGDCU:<\/span><\/span><\/strong><\/p>\n

\u2022 Travelers will receive all essential information about the package tour before entering into the contract.<\/span><\/span><\/strong><\/p>\n

\u2022 There will always be at least one business owner responsible for the proper execution of all travel services included in the contract.<\/span><\/span><\/strong><\/p>\n

\u2022 Travelers will be provided with an emergency telephone number or contact details where they can get in touch with the organizer.<\/span><\/span><\/strong><\/p>\n

\u2022 Travelers may transfer the package tour to another person, with reasonable notice and, where applicable, subject to the payment of additional expenses.<\/span><\/span><\/strong><\/p>\n

\u2022 The price of the package tour may only be increased if specific expenses arise (for example, fuel costs) and are expressly stipulated in the contract, and in no case within the last twenty days prior to the start of the package tour. If the price increase exceeds eight percent of the package tour price, the traveler may terminate the contract. If the organizer reserves the right to increase the price, the traveler will be entitled to a price reduction if the corresponding expenses decrease.<\/span><\/span><\/strong><\/p>\n

\u2022 Travelers may terminate the contract without penalty and receive a full refund of all payments made if any essential element of the package tour, other than the price, is significantly altered. If the tour operator cancels the package tour before it begins, travelers are entitled to a refund of payments made and, where applicable, compensation.<\/span><\/span><\/strong><\/p>\n

\u2022 In exceptional circumstances, for example, if there are serious security problems at the destination that could affect the package tour, travelers may terminate the contract before the start of the package tour without paying any penalty.<\/span><\/span><\/strong><\/p>\n

\u2022 In addition, travelers may terminate the contract at any time before the start of the package tour by paying a reasonable and justifiable termination penalty.<\/span><\/span><\/strong><\/p>\n

\u2022 If, after the start of the package tour, significant elements of it cannot be provided, suitable alternative arrangements must be offered to the traveler at no additional cost.<\/span><\/span><\/strong><\/p>\n

\u2022 Travelers will also be entitled to a price reduction and\/or compensation for damages in the event of non-performance or incorrect performance of travel services.<\/span><\/span><\/strong><\/p>\n

\u2022 The organizer and the retailer must provide assistance to the traveler in case the traveler is in difficulty.<\/span><\/span><\/strong><\/p>\n

\u2022 If the organizer or retailer becomes insolvent, payments will be refunded and, if the trip includes transport, the repatriation of travelers will be guaranteed.<\/span><\/span><\/strong><\/p>\n

PICOS OUTDOOR has taken out an insolvency protection guarantee with MARKEL INSURANCE SE, Spanish branch, Tax ID W27648981, Plaza Pablo Ruiz Picasso, No. 1, Floor 35, Torre Picasso Building, 28020 Madrid. Claims Department: siniestros.spain@markel.com. Telephone: +34 91 556 19 78. Fax: +34 91 556 27 74. Customer Service: atencionclientemarkel@gmail.com. Markel Surety Bond 025S00742CAV. <\/span><\/span><\/strong><\/p>\n

If services are denied due to the insolvency of PICOS OUTDOOR, travelers may contact PICOS OUTDOOR or, if applicable, the relevant authority. The certificate from the guarantor company Markel is available at: https:\/\/drive.google.com\/file\/d\/1BOuF12iOJ4wrB1jD5bfc5VrJ2HmB51NU\/view?usp=sharing<\/span><\/span><\/strong><\/p>\n

The LESSOR has informed THE LESSEE and his\/her group about the activity to be carried out, its location, the travel required to get there, and its specific characteristics, as well as the prerequisites that THE LESSEE and his\/her group require in order to participate. Therefore, the participant(s) must be sufficiently prepared and physically fit to participate. Likewise, they must be in good mental condition to maintain attention, composure, and communication skills in situations where they may be exposed to high altitudes, voids, inclement weather, animals, etc.<\/span><\/span><\/strong><\/p>\n

THIRD \u2013 DEVELOPMENT OF THE CONTRACT<\/u><\/span><\/span><\/strong><\/p>\n

Before the conclusion of the contract, the traveler will receive, in durable format, the standardized information form on package travel (Annex II\/A of Royal Decree-Law 23\/2018) and the travel itinerary, in accordance with Article 153 of the Law. PICOS OUTDOOR acts as the organizer of the package tour. The contract is concluded when the client expresses their electronic acceptance (i) by checking the acceptance and validation box for the contracting process (acceptance of these Terms and Conditions), prior to making the first payment as the final confirmation step, and\/or (ii) by sending an express acceptance response via email, prior to the contract being sent for signature.<\/strong>.<\/span><\/span><\/p>\n

Tailor-made trips\u2014where the itinerary is designed according to the client's profile and preferences\u2014constitute package travel when they include at least two types of travel services and are subject to the same regulations as Royal Decree-Law 23\/2018. The indicative price communicated during the itinerary design phase is not binding until both parties confirm the final program in writing by signing the contract and the client pays the deposit. From that moment on, the price becomes contractual and can only be modified in the circumstances stipulated.<\/b><\/span><\/span><\/p>\n

3.1.- Comunicaci\u00f3n del Guiaje e informaci\u00f3n de emergencias.<\/u><\/span><\/span>
When communicating the need for services, THE LESSEE must necessarily inform his\/her clients of:
Hired guidance, Time of the activity, Meeting point with clients, Client information (Number of clients, Nationality of clients, First and last names of clients, Age of clients, National ID number of clients, Telephone numbers of clients and a contact person for them). Whether or not the tenant's equipment is needed to equip clients and, if so, specific details of what equipment. Price of the service<\/span><\/span><\/strong><\/p>\n

As a participant in the activity, THE LESSEE has informed THE LESSOR that neither he\/she nor his\/her group suffer from any illness or injury that could affect the performance of the activity. <\/span><\/span><\/strong><\/p>\n

THE LESSEE undertakes to inform the LESSOR that neither he\/she nor the clients hired by him\/her suffer from any illness or injury that could affect the performance of the activity, as well as from disabling conditions such as cardiovascular diseases, paraplegia, nervous or psychological problems, pregnancy, etc.<\/span><\/span><\/strong><\/p>\n

El\/La usuario\/a est\u00e1 obligado\/a a informar en un plazo m\u00e1ximo de 15 d\u00edas por correo a info@picosoutdoor.com de si alguno de los viajeros tiene requerimientos sanitarios especiales, medicaci\u00f3n, alergias o enfermedades cr\u00f3nicas. El usuario asume la obligaci\u00f3n de que cada viajero lleve los medicamentos necesarios prescritos por su m\u00e9dico. No existe garant\u00eda de que en los destinos del viaje dichos medicamentos o tratamientos est\u00e9n disponibles.<\/b><\/span><\/span><\/p>\n

Contacto de emergencias durante el viaje: +34 625 07 67 89 (disponible 24 h durante el desarrollo del viaje, confirmado en la documentaci\u00f3n de viaje enviada al viajero). <\/b>Organizador: Picos Outdoor Mountain Guides \u2014 info@picosoutdoor.com \u2014 Tel. +34 625 07 67 89. Como contacto de emergencia para realizar avisos en caso de emergencia, se emplear\u00e1 el comunicado por el\/la\/los\/las clientes\/as en el contrato\/formulario de la plataforma de pago. <\/span><\/p>\n

3.2.- Insurance.<\/u><\/span><\/span>
The LESSOR maintains Civil Liability Insurance and Accident Insurance, which adequately guarantee participants the necessary coverage against possible accidents during the contracted activity. Complete information on the terms and coverage of these insurance policies is available to clients.<\/span><\/span><\/strong><\/p>\n

3.3.- Material and equipment.<\/u><\/span><\/span>
The LESSOR undertakes to use his\/her own equipment to equip himself\/herself, taking into account the requirements of the activity, as well as to make available to THE LESSEE the necessary equipment to equip THE LESSEE, provided that the latter requests it in the Guiding Communication and with a maximum of complete equipment. The price of each piece of equipment that the LESSOR makes available to THE LESSEE will be agreed upon in an additional contract to this one.<\/span><\/span><\/strong><\/p>\n

The Lessee and his\/her group declare that they have the necessary and appropriate material for the contracted activity, of which they have been informed by the Lessee. The Lessor undertakes to carry the necessary safety equipment and\/or deliver the technical equipment required for the activity. The equipment is in good condition and within its useful life. The Lessee undertakes to return the equipment provided by the organization in the same condition as it was provided, or to pay its value in the event of loss or damage.<\/span><\/span><\/strong><\/p>\n

3.4.- Technical direction of the Guidance.<\/u><\/span><\/span>
Una vez notificado a EL\/LA ARRENDATARIO\/A el Guiaje contratado, \u00e9ste ser\u00e1 quien tome las decisiones pertinentes sobre cualquier circunstancia que pueda afectar a la seguridad de la actividad (estado fisico de los participantes, material propio de los participantes, alimentaci\u00f3n de los mismos, cambios o suspensi\u00f3n de la actividad por circunstancias meteorol\u00f3gicas etc.). Cuando la actividad contratada se desarrolle en el medio natural, esta quedar\u00e1 subordinada a las condiciones climatol\u00f3gicas de cada jornada, por lo que l<\/span><\/span><\/strong>The activity may be altered and modified from its original plan due to weather conditions or force majeure, in order to guarantee the safety of the participants and at the guide's discretion. Picos Outdoor therefore reserves the right to modify the activity program in whole or in part if it is due to causes beyond its control (adverse weather, emergency situations, weather alerts, injuries to participants or guides, or other force majeure events), and may charge the price of the activity without the right to a refund.<\/span><\/span><\/span><\/span><\/p>\n

3.5.- Basic rules of behavior.<\/u><\/span><\/span><\/span><\/p>\n

Many of the activities organized by Picos Outdoor take place in Protected Natural Areas, generally in the mountains. These are sensitive areas requiring special protection for vegetation, wildlife, inhabitants, rivers, geology, buildings, etc. Therefore, participants agree to minimize the impact their actions may have on the environment by observing and complying with the signs and regulations of the National Park and the Guide to respect the environment. This entails careful and respectful environmental behavior. The environment must be left as good as, or even better than, it was found. Absolutely nothing should be littered; generated waste (even organic waste) should be taken back to the environment and disposed of in appropriate containers. Our droppings should be burying or carrying with us; we should use existing paths or trails; we should not raise our voices, harm plants or animals, or light fires; we should optimize the number of vehicles to reach the area where the activity will take place, etc. Smokers must carry a portable ashtray to avoid throwing cigarette butts.<\/span><\/span><\/strong><\/p>\n

Clothing with political, religious, xenophobic, exclusionary, offensive, violent, or other motifs and\/or messages is prohibited, and sports club attire and flags are not permitted. The consumption of alcoholic beverages and narcotics, both legal and illegal, is prohibited from the beginning to the end of daily activities. Once the daily activity is over, everyone can do whatever they see fit, always respecting others.<\/span><\/span><\/strong><\/p>\n

The LESSOR is not responsible for any behavior of the participants in the activity. They will, at all times, be responsible for their actions and any consequences that may arise.<\/span><\/span><\/span><\/strong><\/p>\n

Failure to comply with these rules may result in expulsion from the activity and reporting to the relevant authorities, without the right to a refund of the activity fee.<\/span><\/span><\/span><\/strong><\/p>\n

3.6.- Commercial relationship with clients.<\/u><\/span><\/span><\/span><\/p>\n

It will be THE LESSEE who will attract his\/her clients, as well as the sale of the activity, and will therefore be the one who will enter into the Activity Contract with them, which must comply with the Active Tourism Decree 111\/2014, of November 26, of the Government of the Principality of Asturias, which approves the Regulations for Active Tourism companies and will ensure that his\/her clients give well-informed consent regarding the characteristics of the contracted activity.<\/span><\/span><\/strong><\/p>\n

3.7.-<\/u><\/span><\/span>Image rights.<\/u><\/span><\/span>
The videos and images taken during the activity are the property of the Landlord, who grants the Lessee and his\/her group the right to use said images indefinitely on any digital and\/or physical medium, always for commercial or informational purposes regarding the activity carried out. Therefore, the Lessor and the Lessee may use said images. The Lessor uses said images solely to publicize its activity, and they may be published on its website, social media, newspapers, magazines, posters, or advertising brochures at the local, regional, provincial, regional, national, or international level. If the Lessee and his\/her group use them in any media, they undertake to indicate that the activity was carried out under the Lessor's direction.<\/span><\/span><\/strong><\/p>\n

In the activity contract signed with the clients, the Lessee undertakes to inform and request the appropriate authorization from the clients. If the Lessor uses these terms in any media, he or she undertakes to indicate that the activity was carried out on behalf of the Lessee for his or her clients. <\/span><\/span><\/strong><\/p>\n

3.8.- Right of admission.<\/u><\/span><\/span><\/span><\/span>
Picos Outdoor reserves the right to refuse admission to all organized activities.<\/span><\/span><\/strong><\/p>\n

3.9.- Minors.<\/u><\/span><\/span><\/span><\/span>
Minors must have authorization or be accompanied by a responsible adult guardian.<\/span><\/span><\/strong><\/p>\n

3.10.- Complaints form.<\/u><\/span><\/span><\/span><\/span>
There is a Complaints Form available to the customer.<\/span><\/span><\/strong><\/p>\n

FOURTH \u2013 PRICE, BILLING METHOD, PAYMENT AND CANCELLATIONS.<\/u><\/span><\/span><\/strong><\/p>\n

Both parties agree to set the price of the contracted products at the price listed on the payment platform linked to the Picos Outdoor website. Prices are per person and include direct services offered by Picos Outdoor, including VAT, for the indicated group. Picos Outdoor reserves the right to add participants to the group up to the maximum number it deems appropriate, unless the activity has been booked exclusively. <\/span><\/span><\/strong>El precio del viaje combinado incluye todos los servicios indicados en el programa. <\/span>
El abono del precio del contrato ser\u00e1 realizado mediante los pagos estipulados en la plataforma de pago o los acordados entre las partes. A trav\u00e9s de la plataforma de pago vinculada a la web de Picos Outdoor, mediante la compa\u00f1\u00eda <\/span><\/span>We Travel <\/i><\/span><\/span>se realizar\u00e1n los primeros pagos. El \u00faltimo<\/span><\/span><\/strong> pago y final, con el resto del precio acordado, se entregar\u00e1 en efectivo el d\u00eda de comienzo de la actividad. <\/span><\/span><\/strong>El incumplimiento del plazo de pago del saldo faculta a Picos Outdoor a resolver el contrato con las penalizaciones del
apartado 4.1.<\/b><\/p>\n

El precio pactado podr\u00e1 incrementarse, exclusivamente y hasta un m\u00e1ximo del 8% del precio total, en los casos previstos en el art\u00edculo 158.1 del TRLGDCU:<\/b><\/span><\/span><\/p>\n

Subida del precio del transporte de pasajeros derivada del coste del combustible u otras fuentes de energ\u00eda.<\/b><\/span><\/span><\/p>\n

Subida de los impuestos o tasas que gravan el contrato o sus prestaciones, exigidos por terceros y por autoridades o estados.<\/b><\/span><\/span><\/p>\n

Variaci\u00f3n de los tipos de cambio de la divisa aplicable al viaje combinado.<\/b><\/span><\/span><\/p>\n

Esta revisi\u00f3n no podr\u00e1 producirse en los \u00faltimos 20 d\u00edas anteriores al inicio del viaje. Si la variaci\u00f3n supera el 8%, el viajero podr\u00e1, en los 5 d\u00edas siguientes a la notificaci\u00f3n, desistir del contrato sin penalizaci\u00f3n alguna, con derecho a que le sean reintegradas la totalidad de las cantidades abonadas en los 14 d\u00edas siguientes por el mismo medio de pago. La modificaci\u00f3n del precio operar\u00e1 igualmente a la baja en los mismos supuestos.<\/b><\/span><\/span><\/p>\n

In the event that the activity is suspended due to <\/span><\/span>meteorological reasons or force majeure<\/span><\/span><\/span>, The service fee will not be charged. If the activity is suspended due to negligence on the part of the TENANT during the sales process, the LESSOR will charge 100% of the agreed price. If an overnight stay is required in a location outside the program or if the TENANT has to stay in the same accommodation twice due to force majeure or inclement weather, the LESSOR will not be responsible for any costs. <\/span><\/span><\/strong>El cliente acepta expresamente las modificaciones que puedan producirse antes del inicio del viaje o in situ por circunstancias de causa mayor, clim\u00e1ticas, de seguridad, \u00f3rdenes de las autoridades locales, imposiciones imprevistas de proveedores de la zona o limitaciones de la infraestructura local. Los sobrecostes directos derivados de modificaciones de seguridad obligatorias ser\u00e1n repercutidos al cliente. Cualquier otra alteraci\u00f3n del itinerario requerir\u00e1 la aprobaci\u00f3n un\u00e1nime del grupo y el consentimiento de Picos Outdoor. <\/b>En ning\u00fan caso se devuelve la se\u00f1al entregada en los alojamientos y\/o medios de transporte. <\/span><\/span><\/span><\/strong><\/p>\n

Cancelaci\u00f3n con 60 d\u00edas de antelaci\u00f3n al d\u00eda de comienzo de la actividad, se devuelve el 90% del importe total. <\/span><\/span><\/span><\/strong><\/p>\n

Cancelaci\u00f3n de 60 a 45 d\u00edas de antelaci\u00f3n, se devuelve el 50% del importe total. <\/span><\/span><\/span><\/strong><\/p>\n

Cancelaci\u00f3n con menos de 45 d\u00edas de antelaci\u00f3n, no hay derecho a devoluci\u00f3n. Ser\u00e1 obligado abonar dichos importes si esas cantidades no se han satisfecho. <\/span><\/span><\/span><\/strong><\/p>\n

Una vez abandonada la actividad por cualquier causa, este contrato queda anulado, sin derecho a ning\u00fan tipo de servicio contratado, ni devoluci\u00f3n de ning\u00fan tipo.<\/span><\/span><\/span><\/strong><\/p>\n

4.1.-<\/u><\/span><\/span>Cancelaci\u00f3n por el organizador antes del inicio.<\/u><\/span><\/span>
<\/span><\/span><\/span><\/p>\n

Si Picos Outdoor<\/b> cancela el viaje por causas no imputables al viajero:<\/b><\/p>\n

El viajero tendr\u00e1 derecho al reembolso \u00edntegro de todos los pagos realizados en un plazo m\u00e1ximo de 14 d\u00edas naturales.<\/b><\/span><\/span><\/p>\n

Adicionalmente, el viajero podr\u00e1 tener derecho a una indemnizaci\u00f3n, salvo que la cancelaci\u00f3n se deba a un n\u00famero m\u00ednimo de participantes no alcanzado (comunicado con al menos 20 d\u00edas de antelaci\u00f3n) o a circunstancias inevitables y extraordinarias. En caso de no alcanzarse el n\u00famero m\u00ednimo de plazas, el cliente puede guardar el cr\u00e9dito para futuros viajes o pedir la devoluci\u00f3n \u00edntegra de la reserva.<\/b><\/span><\/span><\/p>\n

4.2. Cesi\u00f3n del viaje combinado (art. 157 TRLGDCU)<\/b><\/u><\/span><\/span><\/p>\n

El viajero podr\u00e1 ceder el contrato de viaje combinado a una persona que re\u00fana las condiciones personales, sanitarias, de documentaci\u00f3n y legales necesarias para su disfrute, notific\u00e1ndolo a Picos Outdoor con al menos 7 d\u00edas de antelaci\u00f3n a la salida. Cedente y cesionario son solidariamente responsables del precio restante y de los gastos adicionales justificados que genere la cesi\u00f3n.<\/b><\/span><\/span><\/p>\n

4.3. Cambios antes del inicio del viaje<\/b><\/u><\/span><\/span><\/p>\n

Picos Outdoor distingue entre modificaciones esenciales y no esenciales conforme al RDL 23\/2018:<\/b><\/span><\/span><\/p>\n

Modificaciones no esenciales:<\/i> cambios de detalle que no afectan sustancialmente al conjunto del viaje (cambio de alojamiento de categor\u00eda equivalente en el mismo destino, variaci\u00f3n de horario no significativa). No otorgan derecho de resoluci\u00f3n sin penalizaci\u00f3n.<\/b><\/span><\/span><\/p>\n

Modificaciones esenciales: <\/i>cambios en el precio (superiores al 8%), en el destino, en el itinerario principal, en la fecha de salida o regreso, o en la categor\u00eda del alojamiento. Se comunicar\u00e1n al viajero sin demora y por escrito, indicando la naturaleza del cambio, el impacto en el precio y la posibilidad de: (a) aceptar la modificaci\u00f3n; (b) resolver el contrato sin penalizaci\u00f3n con reembolso completo en 14 d\u00edas; o (c) aceptar un viaje alternativo de igual o superior calidad mediante abono de la diferencia, o de calidad inferior con reembolso de la diferencia.<\/b><\/span><\/span><\/p>\n

4.4. Resoluci\u00f3n por el viajero antes del inicio y penalizaciones (art.160.1 TRLGDCU)<\/b><\/u><\/span><\/span><\/p>\n

El viajero puede resolver el contrato en cualquier momento antes del inicio del viaje, abonando las penalizaciones est\u00e1ndar siguientes (salvo indicado otros plazos en el punto \u00ab<\/b><\/span><\/span>CUARTA \u2013 PRECIO, FORMA DE FACTURACI\u00d3N, PAGO Y CANCELACIONES<\/u><\/span><\/span><\/span>\u00bb del programa del viaje):<\/b><\/span><\/span><\/p>\n